2018 Ross SIG Conference has ended
This annual customer conference offers sessions across Ross Special Interest Groups, including the Chemicals, Metals & Natural Products, Food & Beverage, Life Sciences and Services industries. Special Focus Groups revolve around Finance, Technology and Operations. Attendees have the opportunity to meet with Ross product experts, as well as their peers from other customer companies.
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Tuesday, October 16 • 11:00am - 11:50am
Ross ERP: To Upgrade or Not To Upgrade?

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Join us as FOUR different companies share how they approach Ross ERP Upgrades; Illes Seasonings, O-AT-KA Milk Products, Paradise Tomato Kitchens and Sadler’s BBQ.

Each company takes a slightly different approach to upgrades and the panel will be answering questions such as:
  • Should we upgrade now or later? When is the right time and what is the right version for us?
  • Do we have to train everyone on the new version? How do we know what the new functionality is?
  • Why and how do we partner with Aptean?
  • How do we uplift all our customizations?
  • How much time does it take to upgrade?
  • Why do we have to test before going live? And how?
  • How do we ensure the upgrade goes smoothly?

avatar for David Dancer

David Dancer

Director of Information Technology, Sadler’s Smokehouse
David has been in manufacturing for over 20 years – his first ten years in garage door manufacturing. He came to Sadler’s in 2008 and began to learn Ross. Since then he has implemented data collection, EDI, RDM and developed many add-ons in Visual Studio that integrate with Ross... Read More →
avatar for Kelly Finch

Kelly Finch

Director of Technology, O-AT-KA Milk Products Coop., Inc.
Kelly is the Director of Technology at O-AT-KA Milk Products Coop., Inc.; a complex, results-oriented innovative dairy solutions company that develops and produces value-added products and a wide range of dairy products. Kelly has led the evolution of the technology team over her... Read More →
avatar for Les Howell

Les Howell

Executive Director of IT, Illes Seasonings & Flavors
Before joining Illes in 2006, Les spent 10 years as a Director of IT at State Fair Foods (a division of Sara Lee). Now, with almost three decades of experience, Les keeps Illes at the forefront of new systems and innovations in manufacturing processes. He’s on the EUC board for... Read More →
avatar for Ryan Swain

Ryan Swain

Director of Information Technology, Paradise Tomato Kitchens
Ryan Swain has been with Paradise Tomato Kitchens since 2001. When it was determined that the company’s ERP system needed to be replaced he led the selection and implementation of Ross ERP in 2008. Since that time, Ryan and his team have undertaken 4 major ERP upgrades, implemented... Read More →

Tuesday October 16, 2018 11:00am - 11:50am EDT
Ellington Salon C