2018 Ross SIG Conference has ended
This annual customer conference offers sessions across Ross Special Interest Groups, including the Chemicals, Metals & Natural Products, Food & Beverage, Life Sciences and Services industries. Special Focus Groups revolve around Finance, Technology and Operations. Attendees have the opportunity to meet with Ross product experts, as well as their peers from other customer companies.

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Operations Track [clear filter]
Tuesday, October 16


Factory MES: Introduction to the Basics
Learn about Factory MES and how it fits with Ross. We'll cover the basics to show you how FMES provides full visibility from batching through packaging to deliver real-time metrics such as plan attainment and units per man hour to help you build a culture of continuous improvement. With out-of-the-box capabilities and user-friendly principles embedded in the design, implementation is seamless. Ross users rapidly realize quality and productivity gains from accurate, timely information in a paperless environment.

avatar for Roy Thomas

Roy Thomas

General Manager, Factory MES, Aptean
Roy Thomas has spent the last 20+ years in the Performance Improvement and MES space across various industries like Food & Bev, Pharmaceutical, Aerospace, Automotive and CPG. He is a certified Lean practitioner and has been instrumental in bringing best practice C.I workflows to the... Read More →

Tuesday October 16, 2018 10:00am - 10:50am


TabWare CMMS Implementation with Integration to Ross
Troy Grove, Chief Information Officer at Berner Food & Beverage LLC, a private label consumer packaged goods food and beverage manufacturing company, will share the company's process of converting from their former CMMS (Computer Maintenance Management) systems to TabWare CMMS.

Come hear what we have done and share what you have done to solve same or similar business process tasks.

Improving our overall Maintenance approach to Preventive Maintenance, Break/Fix, MRO Procurement, A/P and costing based on FIFO and overall line efficiencies at Berner Food & Beverage was our goal. With Aptean’s acquisition of TabWare and the interface from TabWare to Ross and Ross to Tabware, our maintenance and technology team worked together to transform the maintenance department approach with the TabWare CMMS system. This session will take you through the process of converting from an existing CMMS system to TabWare CMMS with Ross ERP integration using Option 1.

We’ll discuss:
  • Guidance and expertise that our Aptean and Berner partnership has provided to convert from multiple CMMS systems to Tabware CMMS
  • Wins and challenges we have experienced
  • Defining and optimizing our process flow utilizing the Option 1 interface where Ross is the Vendor and Part Master, Tabware is the procurement application and Ross is the A/P & G/L function and the in-betweens of transactions to and from Ross via EMF events
  • The end result is the closure of 2 different CMMS applications and the utilization of the TabWare CMMS solution

avatar for Troy Grove

Troy Grove

CIO, Berner Foods
Troy Grove is the CIO for Berner Food and Beverage LLC, located in Dakota, Illinois. Prior to joining Berner Foods in 1998, Troy spent over 11 years with Newell/Rubbermaid where he gained significant business process experience as the project manager for ERP/CRM/EAI/ ECM/MES/CMMS/BI... Read More →

Tuesday October 16, 2018 11:00am - 11:50am


Data Collection (DC), Ross Inventory Manager (RIM) or Both?
With the recent release of Ross Inventory Manager (RIM), how do I know which collection application to use and what is best for my company? Well this session will help answer some of those questions and more! We have packed 4x the information into this 45 minute session by having multiple companies partake in this panel.

So come join the discussion with Bonset America, Hardy Diagnostics, O-AT-KA Milk Products and PEZ Candy as they share their experiences on how they are using one or both of these applications at their companies.  The panel, based on their experiences, will be addressing questions such as:
  • What hardware works best and why?
  • Which applications are used and what are the differences?
  • What part of their manufacturing process uses DC, RIM or both?
  • What are some of their best practices? Challenges?
  • What do our users think? - Discussion around user experience

avatar for Chris Balay

Chris Balay

Director of I.T., PEZ Candy Inc.
Chris has been the I.T. Director at PEZ Candy Inc. since 2000. He was part of the team that chose and implemented Ross ERP 5.7 in 2005. Since then PEZ has uplifted to 5.9, 6.4 and 7.1.
avatar for Eddie Mendoza

Eddie Mendoza

Director of Information Systems, Hardy Diagnostics
Eddie has been with Hardy Diagnostics since 2005.  He has been the project manager for various Ross ERP and IAF upgrades, Pivotal CRM implementation and subsequent upgrades, and several other Aptean product implementations (Customer Portal, SCP, EMF, etc.). His most recent project... Read More →
avatar for Rob Richardson

Rob Richardson

IT Manager, Bonset America Corp.
Rob Richardson is the IT Manager for Bonset America Corp., located near Greensboro, NC. Bonset America manufactures heat-shrinkable film for the packaging industry, shipping to the Americas and Europe since 1989. Rob joined Bonset in 1999 and led the implementation of Ross ERP in... Read More →
avatar for Rebecca Swartz

Rebecca Swartz

Business Systems Coordinator, O-AT-KA Milk Products Coop., Inc.
Rebecca has been with the Technology department at O-AT-KA Milk Products since 2009. She has been part of the team that supports Ross ERP and assisted with the upgrade to version 7.1 SP4 this year.

Tuesday October 16, 2018 1:00pm - 1:50pm
Ellington Salon C


Factory MES: Learn How O-AT-KA Used Automation to Improve Recording of Downtime
Take Factory integration to the next level, by capturing downtime reason codes automatically from line assets.

avatar for Kelly Finch

Kelly Finch

Director of Technology, O-AT-KA Milk Products Coop., Inc.
Kelly is the Director of Technology at O-AT-KA Milk Products Coop., Inc.; a complex, results-oriented innovative dairy solutions company that develops and produces value-added products and a wide range of dairy products. Kelly has led the evolution of the technology team over her... Read More →
avatar for Tyler Graham

Tyler Graham

MES Account Delivery Manager, Premier System Integrations
Tyler is the MES Account Delivery Manager at PREMIER System Integrators. With 20+ years of manufacturing system integration experience, Tyler has successfully led and implemented hundreds of plant-floor information systems projects across multiple industries, with a key focus on... Read More →
avatar for Roy Thomas

Roy Thomas

General Manager, Factory MES, Aptean
Roy Thomas has spent the last 20+ years in the Performance Improvement and MES space across various industries like Food & Bev, Pharmaceutical, Aerospace, Automotive and CPG. He is a certified Lean practitioner and has been instrumental in bringing best practice C.I workflows to the... Read More →

Tuesday October 16, 2018 2:00pm - 2:50pm
Ellington Salon B


Kettle Cuisine does Supply Chain Planning
Learn how Kettle Cuisine uses SCP Demand Planning and Advanced Planning & Scheduling to drive their business.  You will see how:
  • The Demand Planning process that drives the business
  • The importance of the right Pyramid can drive forecasting by grouping products
  • APS plans approximately 500 jobs a day (4 levels deep)
  • APS automatically creates 500 Ross jobs a day
  • MRP runs every day based on planned and live jobs


Tom Puorro

Kettle Cuisine

Tuesday October 16, 2018 3:15pm - 4:05pm
Ellington Salon C
Wednesday, October 17


Implementing MPS/MRP
Get insights into the planning modules within Ross – Master Production Scheduling and Material Requirements Planning. In this session we’ll:
  • Review basic planning principles, including all supply and demand components
  • Explore the streamlined functionality introduced in recent releases
  • Discuss implementation strategies for rolling out multiple facilities
  • Highlight key MPS & MRP reporting needs

avatar for Andy Pulling

Andy Pulling

Senior Ross Product Analyst, Aptean
As a Senior Ross Product Analyst and Solutions Consultant for the Ross team, Andy has a wide ranging set of responsibilities. He works closely with the services and development teams, providing input for future functional requirements, and coordinating new product and service pack... Read More →

Wednesday October 17, 2018 10:00am - 10:50am
Ellington Salon A


Operations Focus Group
We want to hear about your experiences with the family of Aptean applications used in your business (Ross Production Manager, Factory MES, TabWare, Ross Inventory Manager, etc.).  What are your success stories and challenges as an Operations organization?  What issues are you having with the software?  What improvements would you like to see and what is their priority?  What is your pet peeve? What features and functionality would you like in the future?

The Operations Focus Group is committed to providing a platform to maximize the benefits of the various software tools for you and your company.  Your input will valuable as we provide collective experiences to Aptean to drive fixes, development and enhancements to the Ross family of products.

avatar for David Whatley

David Whatley

Special Projects Manager/Corporate Analyst, Paradise Tomato Kitchens
David Whatley is a Special Projects Manager/Corporate Analyst for Paradise Tomato Kitchens (PTK) a manufacturer of high quality signature sauces for restaurant chains and industrial customers. PTK has three plants across the US, two in Louisville, KY and one in Los Banos, CA. David... Read More →

Wednesday October 17, 2018 11:00am - 12:30pm
Ellington Salon C


Utilizing TabWare: What's New & What's Coming in Asset Management
More and more Aptean customers are adopting the Ross-TabWare integration for Asset Management. Join us to learn about:
  • New features and functionality
  • Plant performance improvement with BI dashboards to show specific KPIs, such as the health of your assets, maintenance costs, equipment downtime & inventory
  • Ensuring compliance & traceability through work management, preventive and predictive maintenance and comprehensive event tracking
  • Integration points with Ross ERP & Factory MES
  • What’s coming next…

avatar for Kay Jenkins

Kay Jenkins

Director, TabWare and Activplant Product Lines, Aptean
avatar for Jay Ratliff

Jay Ratliff

Solutions Consultant, Aptean
Jay has over 25 years in Asset Management experience helping customers achieve value from their CMMS. His background spans consulting, training, product management and sales for Manufacturing, Food and Beverage, Chemical, Oil and Gas, Metals Manufacturing and other specialized industries... Read More →

Wednesday October 17, 2018 1:45pm - 2:35pm
Ellington Salon A


Factory MES: See What's New & What's Next
So much as happened in Factory MES since we last met.  Please join us as we share truly innovative and exciting new features and functions that make Factory a powerhouse tool for your manufacturing line.  We'll discuss:
  • The complete rewrite of KPIs 
  • Modern, updated reporting with drag-and-drop pivot-style reporting, and new interactive report packs
  • New cell page with call-outs and configuration features
  • New Plan Attainment metrics
  • What's up ahead on the Factory road map

avatar for Roy Thomas

Roy Thomas

General Manager, Factory MES, Aptean
Roy Thomas has spent the last 20+ years in the Performance Improvement and MES space across various industries like Food & Bev, Pharmaceutical, Aerospace, Automotive and CPG. He is a certified Lean practitioner and has been instrumental in bringing best practice C.I workflows to the... Read More →

Wednesday October 17, 2018 2:45pm - 3:35pm
Ellington Salon C